Privacy Policy

Effective Date: 09/01/2025

At Digital Language Vault (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or purchase our digital products.

1. What Information We Collect

We may collect the following types of personal data when you interact with our website:

Name and email address (when you make a purchase or contact us)
Billing and shipping address (if entered during checkout)
Payment details (processed securely through third-party services — we do not store your payment info)
Device and browser data, IP address, and usage information via cookies or tracking pixels (e.g., Facebook Pixel, Google Analytics)

2. How We Use Your Information

We use your information to:

Process transactions and deliver digital products
Communicate with you about your purchase or provide support
Send occasional marketing emails (with your consent)
Improve our website, services, and advertising campaigns
Track performance of ads and user engagement via third-party tools

3. Third-Party Services

We use trusted third-party services to securely process and manage data:

Shopify Payments and PayPal – for secure checkout
Google Analytics – to track website performance
Facebook Pixel – for ad performance and retargeting
Email marketing platforms (e.g., Mailchimp or similar) – to send email updates

These platforms may collect certain data in accordance with their own privacy policies.

4. Cookies & Tracking Tools

We use cookies and similar tracking technologies to:

Understand how users interact with our site
Improve functionality and user experience
Run personalized advertising campaigns

You can choose to disable cookies in your browser settings, but this may limit some functionality.

5. Data Retention

We retain customer information only for as long as necessary to fulfill the purposes outlined in this policy. You may request access or deletion of your personal data at any time by contacting us.

6. Your Rights

If you are located in certain regions (such as the EU), you may have the right to:

Access the personal data we hold about you
Request corrections or updates
Request deletion of your personal data
Withdraw consent from marketing emails at any time

7. Security

We take reasonable precautions to protect your personal information. All transactions are encrypted through SSL and handled by secure third-party payment processors.

8. Children’s Privacy

Our products and services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.